Senior Operations Administrator

Employment Type

Location

Toronto-Based / Remote

Type

Full-Time, 40 hours per week

Department

Operations & Supply Chain

The Role

The Senior Operations Administrator plays a key role in supporting ParaUnion’s global sourcing, procurement, and e-commerce operations. You will help coordinate with suppliers, track shipments, manage documentation, organize data, and support our private-label and multi-channel selling initiatives. This is a detail-focused, fast-paced role where precision, communication, and follow-through directly impact our ability to deliver reliable global trade solutions. You will be part of a growing team committed to efficiency, quality, and continuous improvement.

Technologies You’ll Use:

• Google Workspace (Sheets, Docs, Drive)

• Excel & data tracking tools

• Project management platforms (Trello, ClickUp, Asana — depending on setup)

• Communication platforms (Slack, WhatsApp, Email)

• Supplier portals & logistics dashboards

• E-commerce tools (Amazon Seller Central, Shopify, Walmart Seller Center — as required)

• File and document management systems

• SAP and Salesforce

What Success Looks Like:

A successful Operations Administrator at ParaUnion:

• Ensures supplier communication is timely, clear, and accurate

• Tracks orders, shipments, and production timelines without delays

• Maintains organized, error-free documentation and reports

• Anticipates operational bottlenecks before they occur

• Follows up proactively with suppliers, logistics partners, and internal teams

• Keeps product data, catalogs, and invoices up to date

• Supports quality-control and compliance workflows smoothly

• Contributes ideas to streamline processes and increase efficiency

• Demonstrates reliability, consistency, and attention to detail

• Enhances the speed, accuracy, and reliability of our end-to-end operations

Our Passion: At ParaUnion, we are passionate about bridging global markets. We love taking a product from concept to reality, connecting the right manufacturer with the right buyer, and helping brands scale across online channels. We believe in long-term partnerships, operational excellence, and empowering businesses to grow with confidence in the global marketplace.

Our Niche: ParaUnion operates at the intersection of:

• Global sourcing

• Supply chain management

• Private label & product development

• Procurement strategy

• E-commerce growth (Amazon, Shopify, Walmart, TikTok Shop)

Our specialty is uniting manufacturers and markets through reliable sourcing, transparent processes, and end-to-end operational support.

Our Core Values:

• Integrity: We protect trust in every interaction—honesty and transparency first.

• Excellence: We aim for high-quality processes, high-quality partners, & high-quality outcomes.

• Accountability: We take ownership of results and follow through on every commitment.

• Global Mindset: We think beyond borders and embrace the diversity of global business.

• Innovation: We continuously refine, optimize, & evolve the way sourcing & commerce are done.

• Partnership First: We grow by helping our clients and suppliers succeed.

• Discipline: Reliability and consistency drive every part of our operations.

Responsibilities

• Coordinate daily communication with suppliers, manufacturers, logistics partners, and internal teams

• Track purchase orders, production timelines, and shipment schedules to ensure on-time delivery

• Prepare, organize, and maintain operational documents including invoices, POs, QC reports, and product data

• Assist with product sourcing tasks, supplier onboarding, and price/MOQ negotiations

• Update and manage spreadsheets, internal dashboards, and operational records with high accuracy

• Perform quality-control follow-ups and ensure compliance requirements are met

• Support private-label development by gathering product data, packaging details, and specification sheets

• Monitor logistics movements, follow up on tracking discrepancies, and resolve minor operational issues

• Collect and compare quotations for freight, suppliers, and service providers

• Assist with e-commerce operations including catalog updates, SKU listing preparation, and documentation for Amazon/Shopify/Walmart

• Maintain organized digital files using Google Drive, Sheets, and other productivity tools

• Support the creation of internal reports and weekly operational summaries

• Communicate proactively to identify issues early and escalate when needed

• Contribute ideas to improve workflow efficiency, automation, and process reliability

Qualifications

• Bachelor’s degree or equivalent experience in business administration, operations, supply chain, or related field

• Proven organizational and multitasking skills with strong attention to detail

• Excellent written and verbal communication skills

• Proficiency in spreadsheets (Excel, Google Sheets) and basic data analysis

• Comfortable using project management and collaboration tools (Trello, ClickUp, Slack, etc.)

• Ability to work independently and manage multiple priorities in a fast-paced environment

• Experience in operations, procurement, logistics, or e-commerce is a plus

• Familiarity with global sourcing, supply chains, or online marketplaces (Amazon, Shopify, Walmart, TikTok Shop) is an asset

• Problem-solving mindset and willingness to learn and adapt to new processes

• Professionalism, reliability, and a proactive approach to tasks and communication

Education and Experience

Benefits and Perks

• Flexible Schedule & Remote Options – Work from home or choose hours that fit your lifestyle

• Paid Time Off – Vacation days, personal days, and holidays to recharge

• Extended Health Care – Comprehensive medical, dental, and vision coverage

• Lifestyle & Wellness Programs – Support for physical and mental well-being, including wellness initiatives

• Employee Assistance Program (EAP) – Confidential support for personal, financial, or professional challenges

• Company Events & Team Building – Regular events, workshops, and activities to foster team culture

• Professional Development Opportunities – Training, courses, and learning resources to grow your skills

• Collaborative & Inclusive Culture – Work in an environment that values ideas, diversity, and innovation

At ParaUnion, we value our team and prioritize both personal and professional growth. Our benefits are designed to support work-life balance, wellness, and career development:

Please remember to attach your resume to the email.

About

ParaUnion is a global sourcing, procurement, and trade solutions company connecting verified manufacturers, brands, and international buyers. Our mission is to simplify global commerce by providing reliable, cost-effective, and scalable sourcing solutions that empower businesses to expand across multiple markets and online channels.

We specialize in end-to-end services, including product sourcing, private-label development, supplier onboarding and management, procurement consulting, logistics coordination, quality inspections, compliance support, and multi-channel e-commerce growth. Our team combines industry expertise, technology, and a global network to ensure products meet international quality standards and reach destinations safely and on time.

At ParaUnion, we are passionate about bridging global markets, fostering trusted partnerships, and enabling businesses to grow confidently. We operate with integrity, operational excellence, and a customer-first mindset, serving entrepreneurs, retailers, wholesalers, distributors, and e-commerce brands worldwide.

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